Privacy Policy
Your privacy matters deeply to us. This policy explains what information we collect, how we use it, and how we protect it when you shop with Slate & Ember.
Information We Collect
When you place an order, we collect your name, email address, phone number, and any personalization details you provide (such as names, titles, or text for customizations). We also collect photos you upload for your order.
How We Use Your Information
- To create and fulfill your custom order
- To coordinate pickup, delivery, or shipping
- To communicate with you about your order status
- To send occasional updates or promotions if you've opted in
How We Protect Your Information
We take reasonable precautions to protect your personal information. Your data is never sold to third parties. Photos and order details are stored securely and used only for the purpose of fulfilling your order.
Photo Submissions
If your order includes submitted photos, please review our Photo Usage Disclaimer for full details on how we handle, store, and may use your images.
Your Rights
You may request to view, update, or delete your personal information at any time by contacting us. We will respond promptly and honor your request.
Contact Us
If you have any questions about this privacy policy or how your information is handled, please reach out. We're committed to being transparent and trustworthy in everything we do.