Shipping & Delivery Policy

 

We want getting your order to be as smooth and personal as the product itself. Now that our store is open to everyone, we offer standard shipping nationwide — with local delivery available for select orders in our area.

Shipping

We ship to customers across the US. Once your order is complete, it will be carefully packaged and sent your way via our standard shipping carriers. You'll receive tracking information as soon as your order is on its way.

Lost or Delayed Shipments

Once your order has been handed off to the carrier, we are not responsible for delays or losses caused by the shipping carrier. However, we know how frustrating that can be — if your package appears lost or significantly delayed, please reach out and we'll do our best to help you work through it.

Local Delivery

For customers within our local service area, we may be able to arrange local delivery for certain orders. If local delivery is an option for your order, we'll reach out to coordinate the details with you.

Coordination

All delivery details are coordinated directly with you using the contact information provided at checkout. Please ensure your phone number and email address are accurate so we can reach you promptly.

Timing

Production times can vary depending on your order — we'll keep you in the loop every step of the way.

Questions?

If you have any questions about shipping or delivery, don't hesitate to reach out. We're happy to help.